Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Important Clinical Services Notice
Rabbia Psychologist Child Development Services provides parent guidance, educational resources, developmental support planning, report review support, school guidance, and between-session parent support programs.
These services are not emergency services.
Online support does not replace local medical, psychological, educational, legal, crisis, or school-based services.
Between-session support programs are designed to support parent understanding, home carryover, routines, and practical implementation. They do not guarantee outcomes and do not replace direct therapy, diagnosis, emergency care, or local regulated services where required.
Regulated services are provided only within the professional scope, credentials, and legal requirements of the professional and client location.
Information Collection
We may collect the following information you provide directly to us:
- Client name
- Email address
- Phone and WhatsApp number
- Booking details
- Payment-related information
- Assessment and consultation information
- Contact form submissions
Website Analytics and Cookies
We collect standard website analytics and use cookies to improve user experience and monitor site performance.
How Personal Information is Used
Information is used solely for the purpose of communicating with you, managing bookings, and providing educational and consultation services.
How Information is Protected
We take appropriate security measures to protect your personal information against unauthorized access or disclosure.
Third-Party Service Providers and Payment Gateway Processing
We use trusted third-party service providers to facilitate our services. This includes payment gateway processing. Please note that this website does not directly store full debit or credit card information. All payments are processed securely through authorized third-party payment gateways.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
Client Rights
You have the right to request access to, correction of, or deletion of your personal data. Please reach out via our contact details for any such requests.
Contact Details
If you have any questions or concerns about this privacy policy, please visit our Contact page.
Live Chat or WhatsApp Communication
- The website uses live chat and WhatsApp for communication.
- Chat may collect user-entered information and technical metadata.
- Parents should avoid submitting sensitive child information through chat.
- Emergency concerns should go to local emergency services, nearest hospital, or local licensed professional.
Live Chat Privacy & Safety Notice
Live chat is for general questions, booking guidance, and support navigation only. Please do not share emergency concerns, full medical records, diagnosis documents, or sensitive child information through live chat. For urgent concerns, contact local emergency services or the nearest hospital.
Note: Tawk.to live chat is not suitable for exchanging regulated health information.
Last updated: July 28, 2026